Revision date: 05.05.2021
Cancellation Request may be placed,if any customer is NOT happy with our services & submit a support ticket for refund.After Reund Approval by the managment it will be processed via same gateway/wallet/account.
Placing cancellation request just for getting discount/promo Offers .. Refund request may be refused/disregarded
Domain RegistrationsThis service is NOT covered under refund/lookout policy.Customer will NOT able to edit/modify/ask for refund once domain is registered & activated under there Client Area
Shared/Mini/Premium Hosting & VPSThese services are covered with 3 days Refund Policy.This Policy will be applicable ONCE for each client ... for a single service.Customer who try to abuse/intent to abuse this policy..Semayra Have full discretion to deny Refunds.
cPanel Licenses/Addons/IPsAny license/addons/Add. IP , if ordered with the service Or ordered Individual ... are NOT eligible for refund OR covered by 3 Days Refund Policy
Refunds will be Processed ro same Wallet/Email/Account from which they are Paid
Refund will be processed with in 7 days after approval, some time it may take upto 15 days due to unavoidable reasons like National Holidays,calamities,Festivals,Bank Holidays etc.
We do accept Payments via various methods so that customer can pay according to there convenience.However some currencies like Bitcoin & other Crypto Currencies do have variable values time to time ... So Crypto/Bitcoin Payments are NOT REFUNDABLE (to customer Wallet) however these payments can be refunded to customer client area by which they can use it in future for any other services.